Frequently Asked Questions

Qexus is a collection of revolutionary FinTech tools built by a private accredited investor to build wealth with less fees and a decentralized financial system handsfree for everyone.

The short answer is no. No experience is required to join us. Our members range from investment experts to complete newcomers. We will help you along the way.

You can contact our Customer Support Department for any questions you may have regarding any part of your experience. From registration, to downloading your platform, to accessing your dashboard.

Monday to Friday: 24 hours

Saturday: 11:00-16:00

Sunday: 12:00-20:00

(GMT+2/GMT+3 during Daylight Saving Time)

You can contact us by via Live Chat, or by email support@qexus.com

Qexus will give you the tools to make investment decisions for yourself but we won’t be able to provide tips about which stocks you should buy or sell, or when.
Qexus does not offer its services to residents of: Mauritius, Japan, Haiti, Suriname, the Democratic Republic of Korea, Puerto Rico, New Zealand and the Occupied Area of Cyprus.
No, they can’t. Any trading activity takes place on the Strategy Manager’s account and is copied proportionally onto your investment account.
No, but your money is readily available for you to make trades when you’d like.

Yes, we report to regulatory bodies like SEC and Bodies in countries we provide services in, for orders we route through brokers. This report is made available quarterly.

Yes! You can purchase fractional shares, with QX Trade. We maintain a list of securities available for trading. All of these securities will appear on our “Market Data” tab within the Dashboard section of the portal.

Yes. We use brokers who are members of SIPC and IPF, which protects securities customers of its members up to $1m (including $500,000 for claims for cash).
After you have submitted a withdrawal, it will take 24h for the broker to liquidate your positions and send you your BTC.

In order to verify your account, we will require a clear, legible, colour copy of a valid, government-issued identification document, such as a passport or both sides of any accepted identification card. (Identity card or passport)

This copy must contain:

Full Name

Date of Birth

Photograph

Valid Expiry Date

Kindly note that we will not accept:

Covered details, edited copies, cropped documents, flashlight/any light reflection on the photo, or any black and white documents or driving license. Please ensure that the document is of an acceptable quality to avoid delaying the process of verification.

To upload your proof of identity, please login to your Qexus account, or send it via email to Customer Support.

We hope this guide was helpful. If you still have questions contact Support Center via Chat, Email.

1 – 5 years Investment Period
4 – 6 months investment period
1 – 3 months investment period.

You must be over 18 years old. 

In order to verify your account, we will require a clear, legible, colour copy of a valid, government-issued identification document, such as a passport or both sides of any accepted identification card. (Identity card or passport)

This copy must contain:

Full Name

Date of Birth

Photograph

Valid Expiry Date

Kindly note that we will not accept:

Covered details, edited copies, cropped documents, flashlight/any light reflection on the photo, or any black and white documents or driving license. Please ensure that the document is of an acceptable quality to avoid delaying the process of verification.

To upload your proof of identity, please login to your Qexus account, or send it via email to Customer Support.

We hope this guide was helpful. If you still have questions contact Support Center via Chat, Email.

As with any financial services provider (like a broker or bank), Qexus is required to verify the identity and location of any account holder to comply with laws, regulation, and our own compliance protocols.

Your information is always kept confidential and is only used in compliance with regulatory requirements.

The following are required in order to complete your account verification:

Government issued identification

Phone number verification

Proof of address

IMPORTANT NOTE:

In order to avoid any account restrictions (trading halt, withdrawal of funds, or account closure) all clients should be verified as soon as possible.

At any point, Qexus has the right to request additional identification documents in accordance with regulation. It is important to remember that verification is an ongoing process, therefore when documents expire or too long a period has lapsed since previous submissions, we may be required to request additional or updated information.

We hope this guide was helpful. If you still have questions contact Support Center via Chat, Email.

You do you, we won’t judge. But if you invest in the same portfolio twice then both investments will still go through; they won’t cancel each other out or be added together as one.

You are investing at different intervals and will be treated as such.

Paying taxes is your personal responsibility. Please reference the legislation governing your region or seek independent advice from our support.

Yes, orders are entered real time. Market orders can’t be accepted outside of market hours or when trading a certain stock is halted or suspended.

Orders cannot be edited or cancelled once they are submitted.

QX Strategy is our innovative copy-trading program. It was developed by Qx Research & Development Department. Qx Strategy offers the opportunity:

– For Investors to follow suitable strategies and receive a portion of the profits.
– For Strategy Managers to earn extra by generating profits for their Investors and receiving a profit share (%).

The table is updated every month. You can select a Strategy Manager from the table and auto-copy

Exchange-Traded Funds (ETFs) and mutual funds are similar in that both are a basket of anywhere from a handful of securities to thousands of securities, but they differ in investment minimums and expenses. Also, while ETFs can trade throughout the day, mutual funds trade once per day after the market closes.
Strictly USDC and BTC. Your deposits can be tracked and viewed in your Account Portal. In countries that BTC and USDC is not legalized, deposits can be made with wire transfer.

Yes, all withdrawal requests are subject to a $10 / €10/ £10 fee or equivalent.

The Qexus brand was launched in 2006.

Qx Asset Management  Limited obtained its company License in June 2013.

Qexus is a registered brand name of Qx Asset Management Limited.

You can find out more in our investors relations page.

Trading with a regulated broker ensures:

– Transparency.

– Security.

– Accountability.

– We only work with reputable financial institutions and liquidity providers.

– Strict anti-money laundering procedures.

Documentation
License

12+

Years Active

75%

Capital Protection

1100+

Users

24/5

Online Support

Grow your money, we can help Open an account in minutes.

By using this website, you understand the information being presented is provided for informational purposes only and agree to our Terms of Use and Privacy Policy. Qexus relies on information from various sources believed to be reliable, including clients and third parties, but cannot guarantee the accuracy and completeness of that information.

Nothing in this communication should be construed as an offer, recommendation, or solicitation to buy or sell any security. Additionally, Qexus Advisers do not provide tax advice and investors are encouraged to consult with their personal tax advisors.

Qexus Software LLC (“Qexus”) provides a financial planning service tool designed to aid Qexus clients in preparing for their financial futures by allowing them to personalize their assumptions for their financial planning goals.

All investing involves risk, including the possible loss of money you invest, and past performance does not guarantee future performance. Historical returns, expected returns, and probability projections are provided for informational and illustrative purposes, and may not reflect actual future performance.

Close Menu